Returns & Refunds

Return Window

We accept return requests within 7 days of delivery. Requests made after 7 days will not be accepted.

How to Initiate a Return or Cancellation

All returns and cancellations are handled through WhatsApp customer care only. Contact us on WhatsApp at +91 93227 84002.

Please include:

• Your order ID
• Your registered email
• Reason for return or cancellation
• Photos of the item if returning due to damage or defect

Return Eligibility

Items are eligible for return only if:

• The item is unused and unwashed
• Original tags and packaging are intact
• The request is made within 7 days of delivery
• The item is not from a sale or discounted collection

Non-Returnable Items

• Sale or discounted items
• Items that have been used, washed, or altered
• Items returned without original packaging

Refund Process

• Once your return is approved by our team on WhatsApp, we will arrange a pickup.
• After the item is received and inspected, your refund will be processed.
• Refunds are credited to your original payment method within 5-7 business days.
• Shipping charges are non-refundable.

Damaged or Wrong Item

If you received a damaged or wrong item, contact us on WhatsApp at +91 93227 84002 within 48 hours of delivery with photos. We will resolve it immediately.

Order Cancellation After Payment

• To cancel an order after payment, contact us immediately on WhatsApp at +91 93227 84002.
• If your order has not yet been dispatched, we will cancel and refund in full within 5-7 business days.
• If your order has already been dispatched, it cannot be cancelled. You may initiate a return after delivery.